Privacy policy

Privacy policy

This Privacy Policy has been compiled to better serve those who are concerned with how their Personal Data is being processed by us. Personal Data, as described in the GDPR, is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data.

What is the GDPR?
The General Data Protection Regulation (GDPR) is a European Union directive approved by the European Commission in April 2016 ( GDPR has entered into force on May 25, 2018 and has replaced the Data Protection Directive which has been the basis of European data protection law since 1995. The GDPR is an attempt to strengthen, harmonize, and modernize EU data protection law and enhance individual rights and freedoms, consistent with the European understanding of privacy as a fundamental human right. The GDPR regulates, among other things, how individuals and organizations may obtain, use, store, and eliminate Personal Data.

What can you expect from us?
We care about your Personal Data and stand ready to address any requests made by those visiting our website related to their individual rights under the GDPR:

  • Right to be forgotten: you can contact us to delete your Personal Data and to remove all records we have on file.
  • Right to object: you can contact us in any event where you feel your Personal Data has been used inappropriately and we will take the necessary steps to investigate these types of situations.
  • Right to rectification: you can contact us to inform us of any update(s) concerning your Personal Data.
  • Right of access: you can contact us at any time to request the Personal Data we have processed.

When do we collect information?
We collect information from you when you visit our website or fill out our contact forms. In addition, we make use of Google Analytics on our website.

What personal information do we collect from the people that visit our website?
When registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When you fill out our contact form, as appropriate, you will be asked to enter your name, email address and phone number. In addition, we use Google Analytics to collect information on which pages of our website you visit and on which things on our website you click.

How do we use your information?
We may use the information we collect from you in the following ways:

  • To contact you in case you have filled out one of our contact forms.
  • We use information gathered by Google Analytics to analyses the browsing habits of visitors while they are on our website.

How long do we store your information?
We shall retain Personal Data to the extent such retention is adequate, relevant and limited to what is necessary for the purposes for which your information was collected. In particular, we shall not retain Personal Data for any longer than necessary for the purposes of performing the processing outlined in this Privacy Policy.

How do we protect your information?
We seek to take appropriate security measures to help protect against the loss, misuse and unauthorized alteration of the Personal Data under our control in accordance with the applicable statutory regulations. In taking these security measures, we will take into account the state of the art, the implementation costs, as well as the nature, the size, the context and the processing objectives. In addition these security measures are periodically evaluated and adjusted if necessary.

Do we use ‘cookies’?
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow this) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. In addition, we use cookies to send you notifications through your web browser.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. In addition, you can easily delete and manage any cookies that have been installed in the cookie folder of your browser. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Please note that if you turn cookies off it will turn off some of the features of our website.

Do we disclose information to any third-parties?
We will not provide your Personal Data to a third party. This does not include website hosting partners and other parties who assist us in operating our website or conducting our business, provided they will be bound by a processor agreement to keep all information confidential. We may also release information in order to comply with a statutory/legal obligation or to protect our or others’ rights, property and safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Do we include third-party links on our website?
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third-party websites.

Can you opt-out of Google Analytics?
If you wish to opt-out of Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

How can you contact us?
If there are any questions regarding this Privacy Policy or if you wish to exercise your rights under the GDPR, you may contact us using the information below.

Solnet Group B.V.
Verrijn Stuartweg 1J
1112 AW Diemen
The Netherlands


Phone: +31 20 210 1251